Privacy Policy

1. Introduction

NVRGVP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Information You Provide:

• Account information (name, email, password)
• Profile information (bio, social media links, profile photo)
• Campaign information (story details, funding goals, images)
• Payment information (processed by Stripe)
• Communications with us or other users
• Identity verification documents

Information Collected Automatically:

• Device information (browser type, operating system)
• Usage data (pages visited, time spent, clicks)
• IP address and approximate location
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process donations and payments
• Verify user identities and campaign legitimacy
• Send transactional emails and notifications
• Improve our platform and user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Information Sharing

We may share your information with:

• Other users: Campaign information is public; supporter information may be visible to campaign owners unless you donate anonymously
• Service providers: Companies that help us operate (Stripe, Supabase, Vercel, email services)
• Legal authorities: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a structured format
• Objection: Object to certain processing of your data
• Withdraw consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@nvrgvp.org

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for legal, fraud prevention, or legitimate business purposes even after account deletion.

8. International Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

NVRGVP is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Platform. Your continued use after changes constitutes acceptance of the updated policy.